consumer relations - file a Complaint
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File a Complaint

 

STEP 1 : Make sure to read Consumer Rights and Tips and our Consumer's Frequently Asked Questions.

STEP 2: We strongly suggest that consumers first discuss the issue with the company.

STEP 3 : If the situation cannot be resolved, then we will mediate on your behalf with the company to provide assistance.




STEP 4 : Formal Complaint

If you are unsatisfied with the resolution of your informal Transportation or Utility complaint, you may file a formal complaint for a $25 fee that may be heard in front of the Commission. The $25 formal filing fee does not apply to Insurance complaints. Insurance complaints are under the authority of the Division of Insurance.

Transportation and Utility formal Complaints - Please click here to download the formal complaint form.


 

 

 

 

 



 
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