Native American

• Native American Tax Exemption Form
  
  
• A Resolution of Cooperation with Tribal and Pueblo Governments Pursuant to NMSA 1978, Section 8-8-4(B)(11)
  
  

Gas, Electric & Cooperatives

• Customer Deposit Interest Rate for 2013 is 0.76%. 
  Source: http://www.treasury.gov/resource-center/data-chart-center/interest-rates/Pages/TextView.aspx?data=yieldYear&year=2013
  
  
• Rule 410 - Residential Customer Service by Gas, Electric & Electric Coop Utilities
  
  
• Rule 560 - Service Standards for Electric Utilities
  
  
• Rule 650 - Service Standards for Gas Utilities
  
  
• Upgrading your Electric Service – What You Should Know
  
  
• To file a protest on a proposed rate increase, click here.
  
  
• Natural Gas Specific Rules and Rates
  
  
• What's on an Electric Power Pole?
  
  
• Electric Specific Rules and Rates
  
  
• Electric Cooperative Specific Rules and Rates
  
  
• NM Gas Outage Claim Process
  
  
• Electric Coop Rate Increase Requests
  
  
• How to Save Money on Heat at Night
  
  
• New PNM Rates - What to Expect
  
  
• PNM Electric Service Guide
  
  
• PNM Outage Map
  
  
• Net Metering FAQs
  
  
• Energy Audit Tool
  
  
• If you received a high bill from PNM and are not sure why?
  
  
• Energy Savers Guide: Tips on Saving Money and Energy at Home
  
  
• Home Energy Saver Pro
  
  
• How to Pick Your Perfect Bulb
  
  
• Home Heating Safety

Insurance

• Insurance Entities Referral List
  
  
• Consumers Should Evaluate Coverage in New Year
  
  
• Insurance Consumer Complaint Process Information
  
  
• 7 ways to investigate an insurance company online
  
  
• FEMA Floodsmart - Flood After Fire Fact Sheet
  
  
• Settlement of Your Total Loss Automobile Claim
  
  
• Unfair Insurance Claims Settlement Practices Act
  
  
• Rule 17 Health Insurance Grievance Procedures
  
  
• Consumer Premium Comparisons Guide
  
  
• Handling Disputes with Managed Health Care Plans
  
  
• Insurance Consumer Alerts
  
  
• Property and Casualty Frequently Asked Questions
  
  
• Life and Health Frequently Asked Questions
  
  
• Managed Healthcare FAQs
  
  
• Managed Healthcare Common Terms
  
  
• Managed Healthcare Tips
  
  
• Cobra Information
  
  
• Consumer Guide to Managed Healthcare
  
  
• ABQ Healthcare Quality
  
  
• Insurance Investigations FAQs

Telecommunications

• Part 16 - State Telecommunications Consumer Protection
  
  
• Part 22 - State Telecommunications Quality of Service
  
  
• Part 24 - State Telecommunications Quality of Service Standards for Mid-Sized Carriers
  
  
• Federal Communication Commission Rules & Regulations - Title 47 - Telecommunications
  
  
• Federal Communication Commission Truth in Billing Rules - Telephone Bills
  
  
• Slamming & Cramming Protection
  
  
• Century Link Unwanted Call Blocking Instructions
  
  
• 505/575 area code map
  
  
• Sample Wireline Phone Bill
  
  
• Unfair Trade Practices
  
  
• Telecom Company Specific Rules and Rights
  
  
• Phone Repair Responsibility
  
  
• Summary of Telephone Bill Taxes, Fees & Surcharges
  
  
• National Do Not Call Registry
  
  
• Federal Cable TV Consumer Service Standards
  
  
• The New Mexico Broadband Program Community Broadband Master Plan Guidebook
  
  

Propane

• Important Information for Propane Customers
  
  
• Importante Información para los Usuarios de Gas Propano de Nuevo México
  
  
• Factors affecting the Price of Propane
  
  
• Propane Customer Protection 17.10.2
  
  
• Compliance with Safety Standards of LP Gas Bureau
  
  
• For Propane Safety issues, contact: (505) 476-4700 or cid.lpgas@state.nm.us

Water & Sewer

• Rule 760 Service Standards for Water Utilities
  
  
• Rule 960 Service Standards for Sewer Utilities
  
  
• Utility Consumers' Bill of Rights
  
  
• Water Company Specific Rules and Rights
  
  
• Sewer Company Specific Rules and Rights

Low Income Energy Assistance

• Low Income Home Energy Assistance Program (LIHEAP) Application
  
  
• LIHEAP Income Guidelines
  
  
• PNM's Good Neighbor Fund
  
  
• NM Gas Co's Heat New Mexico Program
  
  
• Red Cross' Emergency Home Repair
  
  
• Jemez Mountain Electric Coop Local Assistance Programs

Low Income Telephone Assistance

• NM Companies Offering Low Income Assistance (Lifeline)
  
  
• Assurance Wireless (Virgin Mobile)
  
  
• Baca Valley - Lifeline
  
  
• Century Link - Lifeline
  
  
• Cricket Lifeline Credit - New Mexico
  
  
• Dell Telephone Cooperative - LITAP
  
  
• Frontier - Tribal Lifeline and Link-up
  
  
• La Jicarita - LITAP
  
  
• LeaCo - Lifeline & Link-Up Telephone/Cellular
  
  
• Mesalero Apache - Lifeline
  
  
• Penasco Valley Telecommunications - LITAP
  
  
• Sacred Wind - LITAP
  
  
• Safelink
  
  
• Tularosa Basin Telephone Company - LITAP
  
  
• Valley Telecom - LITAP
  
  
• Windstream - Life Line
  
  
• Yucca Telecom - Lifeline
  
  

Transportation

• Protect your Move
  
  
• Moving Checklist
  
  
• Towing Rules
  
  
• Statewide Wrecker Tariff
  
  
• Consumer Towing Charges Guide
  
  
• Fuel Surcharge for Non-Consensual Tows
  
  
• Motor Transportation Rules
  
  
• Motor Carrier Act Article 2A

CRD Mission Statement

• 8-8-8 (Mission Statement of CRD)

Bail Bonds

• Important Information for Bailbond Customers
  
  

Workers Compensation

• Safety Bonus Program