Transportation

Transportation Information for Consumers

For complaints, please call our Consumer Relations Department at 1-888-427-5772.

The Transportation Division is divided into 4 areas: the Applications Section, Ambulance & Railroad Bureau, the Compliance/Investigations Bureau, and the Pipeline Safety Bureau.

The Applications Section processes applications for authorities to operate as a regulated motor carrier. Every person providing compensated transportation services in the State must receive an operating authority from the PRC  including limousines, taxis, shuttle services, tour and sightseeing operators, household goods moving services, non-emergency transport, network companies, towing services, and repossession services. This areas also administers the Unified Carrier Registration (UCR) system.

 The Ambulance & Railroad Bureau processes applications and tariffs for ambulance service carriers. The bureau also enforces railroad safety standards through a partnership with the Federal Railroad Administration and ensures compliance of the Ambulance Standards Act.

The Investigations / Compliance Bureau enforces the PRC’s rules and regulations and the Motor Carrier Act. The bureau conducts periodic inspections of all motor carriers and investigates complaints. The bureau may present the results of its inspections and investigations to the Commission and ask that the PRC impose a fine or penalty on a motor carrier and suspend or revoke its operating authority. The bureau also enforces compliance with the PRC’s financial responsibility requirements and annual reporting.

The Pipeline Safety Bureau conducts audits and inspections of intrastate natural gas and hazardous liquid pipelines. The bureau also does damage prevention and enforces federal pipeline regulations on behalf of PHMSA for the State.

Transportation Division Director

Jesse C. Montoya

Mobile: 505-795-2308